Department Manager for the Café

Biltema offers a wide range of products for the whole family in the areas of Car/Motorcycle, Boat, Leisure, Home, Office/Technology, Construction, Car Care, and Tools. Biltema markets more than 19,000 items. Our vision is to make it easier for people to afford a car, boat, home, tools, and high-quality leisure products, thereby creating a richer leisure time for everyone. Biltema currently has a total of 172 stores in Sweden, Norway, Denmark, and Finland, of which 64 stores are located in Sweden. Biltema is a strong brand in an exciting expansion, planning to open around 50 new stores in the Nordic region in the coming years.

What to Expect from the Position

As the Department Manager for the café, you will be responsible for the daily operations, coordinating the café's activities, and ensuring that the business continuously develops and improves. You will ensure weekly and daily planning for the café based on preparation, orders, and customer flow, and actively work with optimized store inventory and upselling. The role includes responsibility for maintaining order and cleanliness in the department, ensuring that the product range follows Biltema's guidelines and goals, and that the café is an inviting environment for our customers.

You will coach your colleagues in optimal customer service and ensure, with the help of training, guidance, instructions, and follow-up work, that the employees in the department possess the right skills. As the Department Manager, you will also handle the café's inventory, ensure that food safety procedures are followed, and be responsible for ensuring that the work environment in the café complies with applicable laws, agreements, and procedures.

The position is a permanent employment that begins with a 6-month probationary period.

What We Expect from You

To thrive in this role, you have likely worked in retail or the restaurant industry for several years, have a genuine interest in the café, and feel ready for a new challenge.

As a person, you enjoy taking initiative, have a sense for sales and service – for you, it is a given to go the extra mile to create results. You also have an eye for creating appealing and inviting environments and find it enjoyable to face challenges in the form of new or temporary tasks.

It is important that you have an interest in the café operations that you will be responsible for, as this is a prerequisite for succeeding in your role. Since you will have several employees to assist you as a Department Manager, it is important that you can communicate the goals and the path to achieve them. Personal suitability will be highly valued.

Of course, you share Biltema's values of Simplicity, Frugality, Proactivity, Orderliness, and Flexibility.

About the Recruitment Process

To ensure high quality in our recruitment process, we conduct reference checks, credit assessments, and background checks.

Please note that we do not accept applications via mail or email. Welcome to upload your CV and cover letter on Biltema's website. Selection will take place continuously, and employment may therefore occur before the potential closing date of the advertisement. Therefore, do not wait too long to register your application.

Biltema has made a conscious choice for this recruitment, and we kindly ask for no contact from advertising sellers or other recruitment service sellers.